Terms & Conditions

Welcome to Samz Packaging. By accessing and using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order or using our services.

Acceptance of Terms

By using this website, creating an account, or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

Products & Availability

We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However, errors may occasionally occur.

All products are subject to availability, and we reserve the right to discontinue or modify products without prior notice.

Pricing

All prices displayed on our website are in British Pounds (£) unless otherwise stated.

We reserve the right to update prices, promotions, and product information at any time without prior notice.

Orders

After placing an order, you will receive an order confirmation email. This confirmation acknowledges receipt of your order but does not guarantee acceptance.

We reserve the right to refuse or cancel any order due to product availability, pricing errors, suspected fraud, or any other legitimate reason.

Payment

We accept secure payments through the payment methods available during checkout, including debit cards, credit cards, PayPal, Apple Pay, Google Pay, Klarna, Clearpay, and Amazon Pay.

Payment must be successfully authorised before your order is processed and dispatched.

Shipping & Delivery

We offer FREE UK Delivery on orders over £50. Orders below this amount are subject to a flat-rate delivery charge of £8.99.

Orders placed before 2:00 PM (Monday to Friday) are eligible for same-day dispatch, subject to stock availability.

Delivery times are estimates and may vary due to courier delays or circumstances beyond our control.

Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy. Please review that policy before requesting a return.

Customer Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activities carried out under your account.

Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and designs, is the property of Samz Packaging or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content from this website without prior written permission.

Limitation of Liability

Samz Packaging shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, except where required by law.

Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, security, or privacy practices of those external websites.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective immediately upon publication on this website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team. We’re always happy to assist you.