Privacy Policy
At Samz Packaging, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by third-party payment providers)
Technical Information
IP address
Browser type and device information
Pages visited and browsing behavior
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate regarding orders, inquiries, or support requests
Improve our website and services
Send promotional emails (only with your consent)
Comply with legal and regulatory requirements
3. Payment Security
All payments are processed through secure third-party payment gateways such as Stripe, PayPal, and Klarna.
We do not store or have access to your full payment card details.
4. Cookies
Our website uses cookies to:
Improve site functionality and user experience
Analyze traffic and performance
Remember user preferences
You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.
5. Data Sharing
We do not sell or rent your personal data.
Your information may be shared only with:
Payment processors
Delivery and logistics partners
Legal or regulatory authorities (if required)
All third parties are required to handle your data securely and lawfully.
6. Data Retention
We retain personal data only for as long as necessary to:
Fulfill orders
Meet legal, tax, and accounting obligations
7. Your Rights (UK GDPR)
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict data processing
Withdraw consent at any time
To exercise these rights, please contact us using the details below.
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from minors.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: info@samzpackaging.co.uk
📞 Phone: +44 7849 705075
📍 Location: United Kingdom